[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help:\u002Fhelp\u002Fevent-information\u002Fuploading-documents":3,"help-related:\u002Fhelp\u002Fevent-information\u002Fuploading-documents":239},{"id":4,"title":5,"body":6,"category":217,"description":218,"extension":219,"featured":220,"keywords":221,"meta":228,"navigation":229,"order":230,"path":231,"related":232,"seo":234,"sitemap":235,"stem":237,"updatedAt":236,"__hash__":238},"help\u002Fhelp\u002Fevent-information\u002Fuploading-documents.md","Upload event information and documents",{"type":7,"value":8,"toc":207},"minimark",[9,22,27,62,65,69,72,75,79,100,103,110,114,117,142,149,153,176,187,193,197],[10,11,12,13,17,18,21],"p",{},"You can upload the documents you already have, like a weekend schedule, a hotel block PDF, or a welcome letter, and Willa reads them and answers from them. Go to ",[14,15,16],"strong",{},"Knowledge > Teach Willa"," and select ",[14,19,20],{},"Upload files",".",[23,24,26],"h2",{"id":25},"upload-a-file","Upload a file",[28,29,30,39,42,45,56],"ol",{},[31,32,33,34,36,37,21],"li",{},"In ",[14,35,16],{},", select ",[14,38,20],{},[31,40,41],{},"Drop your files in, or click to choose them. You can add several at once.",[31,43,44],{},"Check the file names. You can rename a file before uploading, which helps you find it later.",[31,46,47,48,51,52,55],{},"Under ",[14,49,50],{},"Visible to",", choose who Willa can share the file with. Leave ",[14,53,54],{},"Visible to everyone"," on for most files.",[31,57,58,59,21],{},"Select ",[14,60,61],{},"Upload",[10,63,64],{},"Willa reads each file and organizes what it learns into topics. This usually takes 10 to 30 seconds per file, and longer for large documents. You can keep working while it reads.",[23,66,68],{"id":67},"supported-files","Supported files",[10,70,71],{},"You can upload PDF, DOCX, TXT, MD, HTML, PNG, JPG, WebP, and GIF files, up to 25 MB each.",[10,73,74],{},"Images work, so a photo of a printed schedule or a screenshot of your hotel block details is fine. Willa reads the text in them. For best results, make sure the text is sharp and easy to read.",[23,76,78],{"id":77},"what-makes-a-good-document","What makes a good document",[80,81,82,88,94],"ul",{},[31,83,84,87],{},[14,85,86],{},"Text you'd share with guests."," Schedules, travel and hotel info, FAQs, welcome letters, and maps with written directions work well.",[31,89,90,93],{},[14,91,92],{},"Current information."," If a document is out of date, remove it or upload the new version, so Willa doesn't find two different answers.",[31,95,96,99],{},[14,97,98],{},"Clear labels."," \"Shuttle leaves the Hilton at 3:15pm\" is easier for Willa to use than a time in an unlabeled table cell.",[10,101,102],{},"Vendor contracts, budgets, and private planning notes aren't useful to guests. Leave them out, or keep them admins only.",[104,105,107],"help-callout",{"type":106},"warning",[10,108,109],{},"Willa can share anything in a file that's visible to guests. Before uploading, check that it doesn't include details you'd rather keep private, like phone numbers, costs, or notes meant for your planner.",[23,111,113],{"id":112},"who-can-see-a-file","Who can see a file",[10,115,116],{},"Each file has its own visibility:",[80,118,119,125,136],{},[31,120,121,124],{},[14,122,123],{},"Everyone",": Willa can use it to answer any guest.",[31,126,127,130,131,21],{},[14,128,129],{},"Specific groups",": Willa only uses it for guests in those groups. Guest groups are available on Signature. See ",[132,133,135],"a",{"href":134},"\u002Fhelp\u002Fguests\u002Fguest-groups","Create and use guest groups",[31,137,138,141],{},[14,139,140],{},"Admins only",": if a file isn't visible to everyone or any group, only you and your event admins can get answers from it.",[10,143,144,145,148],{},"To change a file's visibility later, open the ",[14,146,147],{},"Sources"," tab and select the edit button next to the file.",[23,150,152],{"id":151},"check-on-your-files","Check on your files",[10,154,155,156,158,159,162,163,162,166,162,169,172,173,21],{},"The ",[14,157,147],{}," tab lists every file and website you've added, with its status: ",[14,160,161],{},"Waiting in line",", ",[14,164,165],{},"Reading",[14,167,168],{},"Learning it",[14,170,171],{},"Organizing topics",", then ",[14,174,175],{},"Ready",[10,177,178,179,182,183,186],{},"If a file shows ",[14,180,181],{},"Failed",", try reprocessing it, or upload it again. If it still doesn't work, the file may be password-protected or unreadable. Try saving it as a PDF, or type the important details in with ",[14,184,185],{},"Add detail"," instead.",[10,188,189,190,192],{},"To remove a file, select the delete button next to it on the ",[14,191,147],{}," tab. Willa stops using it right away.",[23,194,196],{"id":195},"prefer-to-type-it-in","Prefer to type it in?",[10,198,199,200,202,203,21],{},"Short, specific details often work best typed directly. Select ",[14,201,185],{}," in Teach Willa and write it the way you'd text a friend. See ",[132,204,206],{"href":205},"\u002Fhelp\u002Fevent-information\u002Fadding-event-information","Add your event information",{"title":208,"searchDepth":209,"depth":209,"links":210},"",2,[211,212,213,214,215,216],{"id":25,"depth":209,"text":26},{"id":67,"depth":209,"text":68},{"id":77,"depth":209,"text":78},{"id":112,"depth":209,"text":113},{"id":151,"depth":209,"text":152},{"id":195,"depth":209,"text":196},"event-information","Upload schedules, PDFs, documents, and images so Willa can answer from them. Supported formats, file size limits, and who can see each file.","md",false,[222,223,224,225,226,227],"upload files","upload documents","pdf","schedule","file formats","sources",{},true,3,"\u002Fhelp\u002Fevent-information\u002Fuploading-documents",[205,233,134],"\u002Fhelp\u002Fevent-information\u002Fwhat-information-should-i-add",{"title":5,"description":218},{"loc":231,"lastmod":236},"2026-09-30","help\u002Fevent-information\u002Fuploading-documents","zaVEpW7qG-d4RCLp_R8fiGZG_KmDwyh5QlOWgfR-Uls",[240,243,246],{"path":205,"title":206,"description":241,"order":242},"Add the details Willa answers from. Fill in Event info, then type in details, upload files, or import your wedding website in Teach Willa.",1,{"path":233,"title":244,"description":245,"order":209},"What information should I add to Willa?","Add anything guests might ask about: schedule, venue, parking, transportation, dress code, accommodations, food, kids, registry, and more.",{"path":134,"title":135,"description":247,"order":209},"Use guest groups like Wedding party or Out-of-town guests to share details with the right people and send announcements to just those who need them."]